Support

ChainKloud Support team are fully-qualified engineers. They will troubleshoot any issues and resolve your problem with all their experience and expertise

24×7 Online
Technical Support Service

24×7 Support Center, is a service that reaches new levels of customer care by ensuring the availability of a technical team that monitors and analyzes the performance of the solutions in place 24 hours a day, 7 days a week. We specialize in providing expert IT Infrastructure services with the promise of reliability and resourcefulness to provide practical, cost-effective solutions to clients!

Get in Touch!

Feel free to talk to our online representative at any time you please using one of the below instant messaging programs.

Skype

To have a direct communaction to a specefic agent(s) and free Skype call, Please Say Hi to our main Skype ID and ask for a chat to the Agent with name

Ticket

The best way to contact Support team, is ticketing system. We aim to answer your support request within 15 minutes, You will always get a direct response from our server engineers.

Say Hello if you are New in ChainKloud

Our specialists will get in touch with you within 15 minutes

Frequently Asked Questions

Here we cover abroad range of intent (transactional, informational, locational) which reflects new audience questions.

Do I really need a dedicated server?

Glad you asked. If your website is loading slowly, running out of space, or your audience is growing quickly, it might be time to consider a dedicated server. You might find this article about what dedicated hosting is and how it compares to other services helpful.

What's the difference between VPS and Dedicated?

What’s the difference between VPS and Dedicated?
A dedicated server is a server that’s literally dedicated to you and no one else, while a VPS splits the resources of the server between different sites or hosting accounts. There are awesome benefits to each

Should I go with a shared or dedicated hosting environment?

Should I go with a shared or dedicated hosting environment?
There are a variety of shared hosting environments to choose from — Linux Shared, Reseller Hosting, Windows Shared, and VPS Hosting.

Is there a limit for outgoing emails?

No, there is no limit, however, if you send spam and we receive spam report from the data center, there is a possibility that your service turns to Suspended or Restricted.